How to verify my POA (Proof-Of-Address)?

As part of our KYC procedure, you are required to upload a Proof Of Address. The Proof of Address document should not be more than 3 months old, should clearly display your full name, and must be one of the accepted document types.

Upload your Proof-Of-Address, which should not older than 3 months, with your full name stated on it. It must be one of the following document types:

  • Bank or credit card statement;

  • Non-mobile utility bills e.g., electricity, water, gas.

  • Non-mobile (fibre) internet bill;

  • Non-mobile (landline) telephone bill;

  • Certificate of residence from the local government;

  • Building management statements;

  • Bank reference letter - stamped and/or signed;

  • Tax statement;

  • Government issued student grants/loans to a current residential address;

  • Letter from tax/government authority.

  • Letter from university confirming student attends university and residential address;

  • Student rental agreement from university;

  • Mortgage statement;

  • Home insurance statement;

  • Government issued national ID containing residential address (cannot be the same document used for identification verification). ID documents can be older than 3 months

Please be aware that screenshots or partial photographs of the document or the envelope will not be accepted.

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